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LuxeVora · Privacy

Privacy Policy

This policy explains how LuxeVora collects, uses, discloses, retains, and protects personal information when you browse our store, place an order, subscribe to updates, or otherwise interact with our services.

Effective July 27, 2026 United States Applies to LuxeVora services
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Beauty rituals, handled with thoughtful privacy.

Our approach

Privacy in practice

We aim to collect information with purpose, use it responsibly, protect it with appropriate safeguards, and give you meaningful choices where applicable.

01

Purposeful collection

We collect information used to operate the store, complete purchases, assist customers, and improve the shopping experience.

02

Responsible use

Personal information is used for legitimate business purposes, legal obligations, and activities described in this policy.

03

Appropriate safeguards

Administrative, technical, and organizational measures are used to help protect information from unauthorized access or misuse.

04

Meaningful choices

Depending on your location, you may have rights to access, correct, delete, or limit certain uses of your information.

Section 01

Overview and scope

LuxeVora, referred to in this policy as “LuxeVora,” “we,” “us,” or “our,” respects your privacy and is committed to explaining our information practices in a clear and accessible way.

This Privacy Policy describes how we collect, use, disclose, retain, and otherwise process personal information when you visit our website, browse products, create an account, place or return an order, subscribe to marketing, communicate with us, or use any related service that links to this policy. These activities are collectively referred to as the “Services.”

This policy does not apply to independently operated websites, applications, or services that may be linked from our website. Those third parties maintain their own privacy practices, and we encourage you to review their notices before providing information.

Personal information means information that identifies, relates to, describes, can reasonably be linked with, or could reasonably be associated with an individual or household. The exact definition may vary by jurisdiction.

Section 02

Information we collect

The information we collect depends on how you interact with the Services. We may collect the following categories of personal information.

Identity and contact information

Name, billing address, shipping address, email address, telephone number, account details, and other information used to identify or communicate with you.

Order and transaction information

Products viewed or purchased, cart contents, discount use, order value, returns, refunds, delivery status, payment status, and transaction-related communications.

Payment-related information

Payment information is generally processed by payment providers. We may receive limited details such as payment method type, authorization status, billing details, or a tokenized reference.

Device and usage information

Internet Protocol address, browser type, device type, operating system, cookie identifiers, referring pages, viewed pages, interaction data, and approximate location.

Preferences and marketing data

Subscription status, product interests, communication preferences, campaign engagement, and information used to understand the relevance of our messages.

Communications and submissions

Messages, product reviews, survey responses, questions, return explanations, feedback, and other information you choose to provide.

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Makeup tools and precision accessories Personal information supports orders, service, and store operations.
Section 03

How information is collected

We may collect personal information from several sources, depending on the nature of your interaction with LuxeVora.

  • Directly from you: when you place an order, provide account information, request assistance, submit a review, join a mailing list, or communicate with us.
  • Automatically through the Services: through cookies, pixels, local storage, server logs, and similar technologies used when you browse or interact with the site.
  • From commerce and payment providers: when providers process storefront activity, account functions, payments, fraud screening, or order transactions.
  • From fulfillment and delivery providers: when information is needed to prepare, route, deliver, update, return, or otherwise manage an order.
  • From analytics and marketing partners: when permitted, to measure site performance, campaign activity, customer engagement, and advertising relevance.
  • From other lawful sources: including publicly available information, referrals, or information received with your direction or consent.
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Order experience

Information follows the service

An online order may involve several carefully coordinated services, including storefront technology, payment authorization, fraud prevention, fulfillment, delivery, and customer assistance.

We disclose information to these providers only as reasonably necessary for their role, subject to applicable contractual, legal, or operational protections.

Section 04

How we use information

We may use personal information for the following business and commercial purposes.

01

Process transactions

Complete purchases, authorize payments, provide receipts, manage refunds, and maintain transaction records.

02

Fulfill orders

Prepare, ship, track, deliver, exchange, or return products and communicate important order updates.

03

Provide assistance

Respond to questions, resolve account or order issues, and maintain records of customer service interactions.

04

Operate the store

Maintain accounts, remember preferences, improve navigation, test features, and manage website performance.

05

Communicate and market

Send requested messages, product updates, offers, or marketing communications in accordance with your choices.

06

Protect the Services

Detect fraud, prevent misuse, secure accounts, investigate incidents, and enforce applicable terms and policies.

07

Understand performance

Analyze traffic, product interest, campaign effectiveness, conversion patterns, and customer experience.

08

Meet legal obligations

Maintain required records, respond to lawful requests, and comply with tax, accounting, consumer, and other laws.

09

Support business changes

Evaluate or complete a financing, merger, acquisition, restructuring, asset transfer, or similar transaction.

Section 05

When information may be disclosed

  • Commerce platform providers Providers that host, secure, and operate online storefront, account, checkout, and commerce functionality.
  • Payment and fraud-prevention providers Providers that authorize transactions, process payments, screen activity, and reduce fraudulent or unauthorized use.
  • Fulfillment and delivery providers Warehouses, product suppliers, logistics services, carriers, and return-processing providers involved in an order.
  • Technology and operational providers Hosting, cloud storage, communications, customer service, security, data management, and technical support providers.
  • Analytics and advertising partners Partners that help measure performance, understand engagement, or deliver relevant advertising, subject to applicable consent and opt-out requirements.
  • Professional advisers and authorities Lawyers, accountants, insurers, auditors, regulators, law enforcement, courts, and other parties where permitted or required by law.
  • Business transaction parties Prospective or completed buyers, investors, lenders, or advisers involved in a merger, sale, financing, reorganization, or transfer of assets.
  • Parties you authorize Other parties when you direct us to disclose information or provide consent for a specific disclosure.
Section 06

Cookies and similar technologies

Cookies and related technologies help websites remember information, operate essential functions, measure performance, and understand how visitors interact with online services.

You can adjust many cookie settings through your browser. The site may also display a cookie or privacy preference control where required or supported. Disabling essential technologies may affect checkout, account access, saved settings, or other site functions.

Some jurisdictions recognize browser-based privacy preference signals. Where legally required and technically supported, we will process qualifying signals in accordance with applicable law.

Section 07

Retention and security

We retain personal information for as long as reasonably necessary to provide the Services, maintain our relationship with you, complete transactions, preserve business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce agreements.

Retention periods may vary depending on the type of information, the reason it was collected, legal requirements, accounting or tax obligations, warranty and return periods, security needs, and whether a record is needed for an active dispute.

Data minimization

When information is no longer reasonably required, it may be deleted, de-identified, aggregated, or retained in a form that is not reasonably linked to an individual, subject to legal and operational requirements.

Security measures

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No electronic transmission or storage method can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of any account credentials and for notifying us if you believe an account or transaction has been used without authorization.

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Choice and control

Your information, your options

Privacy rights vary by location, but they may include the ability to request access, correction, deletion, portability, or limits on certain uses of personal information.

We may need to verify a request before taking action and may retain information when an applicable exception or legal obligation requires it.

Section 08

Your privacy rights

Subject to your location and applicable law, you may have one or more of the following rights.

Not every right applies in every circumstance. Legal exceptions may permit or require us to decline part of a request.

  • Access: request confirmation of whether we process your personal information and obtain access to eligible information.
  • Correction: request correction of inaccurate or incomplete personal information.
  • Deletion: request deletion of eligible personal information, subject to applicable exceptions.
  • Portability: request certain information in a portable and usable format where required.
  • Restriction or objection: ask us to limit or object to certain processing activities where applicable.
  • Withdraw consent: withdraw consent for future processing when consent is the legal basis, without affecting earlier lawful processing.
  • Marketing choices: unsubscribe from promotional email messages using the unsubscribe method included in those messages.
  • Advertising choices: opt out of certain targeted advertising, sharing, or sales as those terms are defined by applicable privacy laws.
  • Appeal: appeal a decision regarding a privacy request where the law provides that right.

We may request information reasonably necessary to verify your identity, authority, account, or relationship with LuxeVora. Where permitted, an authorized agent may submit a request on your behalf, subject to verification requirements.

We will not unlawfully discriminate against you for exercising an applicable privacy right. However, some information may be necessary to provide a requested service, complete a transaction, or maintain essential account functions.

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Hand holding a pink facial cleansing brush against a clean white background
Section 09

International processing

LuxeVora operates from the United States. We and the service providers that support the Services may process personal information in the United States and other countries where those providers maintain operations.

Privacy and data-protection laws may differ between countries. Where required, we use appropriate contractual, organizational, or legal safeguards designed to support lawful international transfers and processing.

By using the Services or providing information, your information may be processed in locations outside your state, province, or country of residence, subject to applicable legal requirements.

Section 10

Children’s privacy

The Services are intended for a general audience and are not directed to children under 13 years of age. We do not knowingly collect personal information directly from children under 13.

A higher minimum age may apply in certain jurisdictions. If a parent or guardian believes a child has provided personal information without appropriate authorization, the parent or guardian should notify us using the information provided at the end of this policy.

Section 11

Policy updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, services, legal obligations, or other operational needs.

When we update the policy, we will revise the effective date displayed near the top of this page. When required by law, we may also provide additional notice or request consent before a material change takes effect.

We encourage you to review this page periodically to remain informed about our current privacy practices.

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Privacy questions

We are here to help

For questions about this Privacy Policy, an applicable privacy request, or how LuxeVora handles personal information, use the details provided here.

Business LuxeVora
Address 99 Red Mulberry Way, Unit 3
Charleston, WV 25306
United States
Email support@luxevora.mom
Phone +1 (304) 555-0192
Contact
LuxeVora Privacy Policy · Effective July 27, 2026